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Answer
Templates
Jack
Knowledge Manager

Hi @Ewan Chrystal!

@Will Bourke is correct. You can use the "Instruction" type of response for text instructions. If required, you can also attach media to instructions for visual guidance :)

What you want to do is type in... (More)

Answer
Jack
Knowledge Manager

Hi @Marcus van Es! Really sorry for the late reply here.

That sounds like a great use case and idea! It'd be amazing if you could let our product team know via this FORM :)

Jack
Knowledge Manager

Hi @Ewan Chrystal! Really sorry for the late reply here.

That does sound quite strange. However, our customer support team would be more than happy to look into this for you! You can reach them via chat, email, or... (More)