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Templates
Templates
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Product

Jack
Knowledge Manager

Hi @Az28! Really sorry for the late reply here.

@Marcus van Es32 is correct. Right now, you can only import templates via the mobile app. But this is something our product teams can consider adding in the future. You... (More)

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Templates
Jack
Knowledge Manager

Hi @Ewan Chrystal60!

@Will Bourke710 is correct. You can use the "Instruction" type of response for text instructions. If required, you can also attach media to instructions for visual guidance :)

What you want to do is type in... (More)