Templates

Definitions:

Category

Product

Hi @Ewan Chrystal!

@Will Bourke is correct. You can use the "Instruction" type of response for text instructions. If required, you can also attach media to instructions for visual guidance :)

What you want to do is type in... (More)

Hi @Az! Really sorry for the late reply here.

@Marcus van Es is correct. Right now, you can only import templates via the mobile app. But this is something our product teams can consider adding in the future. You... (More)

We found a way how to import by CSV but you need to use the mobile phone for this indeed

One way around this, would be to type in your text in the question box, but change your response type to an Instruction.