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Greetings! I have been asked by my boss to look into ISO certification as there's been an increasing number of our customers who want us to be ISO certified before doing business. My question is how have other small-medium companies managed to prepare for this? Having been using iAuditor for our quality checks I thought this process should be relatively easy?

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Hmmm, this is a good question... I've yet to also hear from SMBs about how they did it, but since you're looking into ISO certification, this can be useful resource https://safetyculture.com/topics/iso-9001/54 I think the process can be easier because you already have a QMS in place, but I also think it's not just about having a system like it's more about being able to prove that that system actually works in improving the quality of work in your organization.