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Asked a question 8 months ago

Hi All, I have a problem with signatures on mobile phones. When I conduct an inspection on my ipad everything is fine but when I conduct and try to take reports of inspection on my android phones (Samsung and Xiaomi), only signatures does not appear on report. I checked application permisions but everything seems ok. Is there any solution for this?

Where am I?

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Jack
Knowledge Manager

Hi @Özgür Tırpan13! Really sorry for the late reply here.

Something definitely seems off there. Our customer support team would be more than happy to help you look into that though! You can contact our team via chat, email, or phone call12 :)