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Olivier Lapierre
WHS Advisor
Asked a question last year

Hi, before we could have a direct link to a photo from an inspection by using this URL:[auditID]/[mediaID] which allowed to create direct links to photos if we had the audit ID and the media ID. Now this link does not work anymore and it is replaced by something longer and different starting with Do you know if it's still possible to have a direct link to a photo and how? Thanks

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Knowledge Manager

Great question @Olivier Lapierre42! This change was introduced as a virus scanning function, in preparation for the ability to attach PDF as instruction and evidence. Using signedURL, media (including photos and eventually PDFs) now open in new tabs with randomly generated URLs and are set to expire after some time. If you would like to fetch inspection media files, we recommend using API calls documented HERE213 👍🏼