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Asked a question 6 months ago

Hi. Does anyone have any experience of syncing issues on data connections whilst out in the field? We are having problems whereby inspectors are losing a whole day of work because they have been on a data connection (in a city centre) on a mobile device. The inspections will not sync even when back on a wifi connection. When iAuditor is closed and then reopened, the inspections have disappeared and then are gone for good. Would love to swap notes with those that have similar issues. Thanks.

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Tim L
SafetyCulture - Engineering Director

Hi Stuart,

Sorry to hear that you've been experiencing issues with the online/offline transition in iAuditor.

We've made a lot of engineering investments in recent months to make the sync technology really seamless to users, so if you're still experiencing issues, I would really appreciate you reaching out to Support (, via chat or phone) to help diagnose and fix this issue.

Regards, Tim.

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